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Food delivery market in Yerevan remains stable, but tastes are changing

In 2024 compared to 2023, shawarma delivery registered the largest growth (134%), as evidenced by the data of the food delivery market research provided to GastroVino by Yandex Go.

The volume of pizza delivery increased by 26%, burgers - by 19%. Drinks delivery increased by 35%. Two categories showed negative dynamics: soups (-4%) and side dishes (-6%).

The percentage of those who order ready-made food through delivery services or aggregators grew by 10% in 2024; delivery directly from cafes and restaurants remained stable, but in summer, people ordered less ready-made food from stores and supermarkets than in other seasons.

The most popular occasions for deliveries were home deliveries to celebrate events, as well as for a group of people or to the office. At the same time, according to respondents, the main factor preventing people from ordering food is the presence of stores and supermarkets nearby. The same can be said about ordering groceries.

Almost 40% of respondents said fast delivery was be the main criterion for delivery quality, followed by neat delivery and the fact that the food arrives hot. Less than a quarter of respondents highlighted the importance of free delivery, and very few users compare prices for different deliveries.

Based on a study by Yandex Go, an online survey of 1,200 respondents during 2024 and the company’s own statistics.

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